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We cannot wait to look after you and help you feel more you.

Skin Tests & Colour Safety At The Chapel

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Main Image Credit:
Photo by Nick Matthews at The Chapel Sevenoaks

Why Skin Test?

The safety of all our guests is paramount to us and that is why we adhere to manufacturer guidelines on skin safety testing, which means carrying out a patch test 48 hrs prior to your appointment.

Although it is rare, a reaction to hair colour can occur and, if severe, can be painful and distressing. At its most serious, an allergic reaction can result in hospitalisation. For the thousands of perfect skin tests, whenever that one skin test flags a reaction before an actual colour appointment was carried out, all of us are hugely relieved we found out the easy, stressless way.

What Do I Need To Know?

  • If you have never had a skin test or if it has been more than 6 months since your last colour appointment with us, for your ongoing protection, we will need to repeat a skin test before we can carry out a colour service.
  • We need 48 hours for the skin test to develop before we can carry out a colour service.
  • We can only carry these out in person in any of our salons. We recommend looking up our full list of salons here because we may, for example, have a salon conveniently located near your workplace where you can pop in for a skin test that's different salon to where you usually visit.
  • We don't need prior notice or pre-booked appointments for skin tests.
  • If you're seeing a stylist that's new to you, we recommend coinciding your skin test with a conversation so we can ensure we have the perfect appointment length for your actual visit.
  • For most guests, their next colour appointment is within 6 months of their last appointment so skin tests don't need to be carried out again.

Which Colours Do We Use?

Our hair colours are supplied by Redken with whom we work closely and The Chapel salons are among the first to get to work with their most up-to-date products. Even if your hair has been regularly coloured we are obliged to carry out the test and can only proceed with colouring your hair once we are satisfied that it is safe to do so.

We appreciate that the skin test can be inconvenient from a practical point of view, (from a purely business perspective we would much rather not need to carry it out) It’s only for our guests' safety.

We are very grateful for your cooperation and we really look forward to welcoming you soon,

The Chapel Team

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