“Our guests should feel as relaxed with us as they do at home.”
As a key member of our Sevenoaks guest relations team, Vernon is likely to be the first friendly face that greets you on arrival at our salon. Returning guests revel in his wit and banter, while those visiting us for the first time find themselves immediately put at ease by his warm welcome.
“One of the most important parts of my role here is to make certain that everyone feels relaxed and at home,” Vernon explains, “and you can’t do that if you’re feeling in the least bit nervous, stressed or intimidated, so it’s my job as front of house to make sure you get exactly what you need, and that your cares begin to melt away as soon as you arrive.”
“I’m originally from a fashion background, so I love working at The Chapel and I’m continually amazed at what our team achieves, it gives me a sincere feeling of enthusiasm and pride every time I welcome a new guest.”