Charging By Time
Your hair is as unique as you are. That's why, back in 1997, we set out to reshape hairdressing by letting go of the traditional one-size-fits-all fixed price list, in favour of a personalised, tailored approach where time is everything.
Instead of following a restricted process, every appointment at The Chapel is based on the time your stylist needs to help you achieve your desired look. And it all starts with a conversation. By listening to your ideas, understanding how you want to feel and identifying what your hair truly needs, we then tailor your appointment time with your stylist to suit you. It's all part of The Chapel's pricing philosophy.
Whether your appointment is a personalised blend of colour, a complete restyle or a big bouncy blow dry, you won't find a traditional hairdresser's price list here, as it's the time spent, not the service that determines the price.
"We don't just give you the time to talk, we give our team the time to listen."
Some Things Take Longer Than Others
Our kind, experienced team of hosts, stylists and booking hub will help advise you on the time you need with us. We are here to help guide you. To receive a tailored quote, let's start with a brief conversation.
Bookings
For first time appointments we always recommend that you speak with our dedicated booking team on the phone or with one of our stylists/hosts in person.
You can find all salon phone numbers, email addresses and physical addresses on our contacts page or if you've been to us before and want to book a last-minute appointment online, you can try our bookings page where you can make bookings and find out more.
Gifting The Experience
If you want to gift some me-time to someone special, just follow this link here.
On the day & our children policy
Feel free to arrive early…
We always invite you to arrive early to relax and enjoy a drink before your appointment should you so wish! You're even welcome to drop by for a drink and a catchup whenever you're in the area, we'd love to see you.
As part of our core ethos, we've created a destination to hang out and for you to feel looked after; somewhere that we can give you our complete attention and you can feel right at home.
Our Children Policy
We have an Only Children Over 12 Policy for two main reasons. Firstly, for the health and safety of your children, yourselves and our stylists, we need to keep young children away from stylists handling extra-sharp scissors, heated styling tools, bleach and colour chemicals. We have also always been passionate that your time with us is to fully unwind, time off the clock where we're able to look after you and ensure that all of our other guests can truly relax.
We would also love for you to join us in putting our phones on silent or vibrate to help us get away from the digital world for a short while.
Thank you for taking the time to read this and we can't wait to look after you.
